Business Intelligence Software

Bellevue, WA — April 16, 2008

Many of us as consumers are familiar with the concept of customer satisfaction surveys with the goal of providing a feedback loop to enhance design and innovation; however, how many realize the importance of the timing of this information for manufacturers? Manufacturers reap the benefits of solutions from Enprecis, a Bellevue market research company that provides timely and useful consumer insight about product quality and customer satisfaction; helping clients identify areas of opportunity, as well as providing validation of concern resolution efforts. The Enprecis suite of products play a key role in manufacturer’s Quality Assurance Programs and ultimately their product and customer satisfaction rankings.

“Our clients are companies that represent excellence and demand excellence from their suppliers. As part of our solution we provide to award winning companies, we use the SwiftKnowledge platform. It allows us to manage multiple disparate data sets and combine them to paint a picture of the market, learn what the trends are, then analyze the data to draw conclusions necessary to take action,” said David Brondstetter, President and COO, Enprecis, Inc.

In addition to the multi-channel capabilities of the Enprecis data collection process, the data collected from consumers is driven by an intelligence engine that focuses on issues relevant to each individual consumer with the ability to gain deeper knowledge where necessary. In addition, the SwiftKnowledge technology allows actionable information to be identified rapidly by users of the system. That capability along with Enprecis’ proprietary, verbatim comments collection process lets users view detailed verbatim consumer comments by concern type to best identify problems, intervention strategies and opportunities for future product innovation. The result is a comprehensive solution that provides real value in real time.

According to Brondstetter, SwiftKnowledge is a key part of the solution they provide to many clients. The platform empowers clients to make decisions based on the data by providing them with the mechanism to get to the information they need quicker. “Our clients can’t wait around for months to determine what their customers are saying and what the data means. In the world of data analysis, an answer typically leads to another question, then another and another. Utilizing this platform, in real time, we can dig deeper to get to the answers we need, without spending weeks on the same process. It provides efficiency and a real time experience that we haven’t seen with other platforms.”

“What makes this partnership so compelling”, said Daniel Moloney, President and Co-Founder of SwiftKnowledge, “is the combination of an intelligent, multi-channel collection process of survey data on the front end with an intelligent, multi-channel delivery of intelligence on the back end that can be used directly by the engineers and marketers alike to get what they need, when they need it. Rapid response to market feedback is critical to competitive success.”

About SwiftKnowledge, Inc.

SwiftKnowledge, Inc. is a Minneapolis based business intelligence software and services company. They have revolutionized the business intelligence market with patented technology and an integrated, powerful, web based analytic solution designed specifically for non-technical end-users. This simple to use, yet sophisticated application allows immediate, secure and customized access to multiple data sources for analysis, reporting and performance management. The core application is on version 8.0 release with over 200 installations and an estimated 10,000 users on a global basis. For more information, contact Shelly Basalla, at 952-516-7448 or visit us online at www.SwiftKnowledge.com

About Enprecis

Based in Bellevue, Washington, Enprecis is an evolutionary company specializing in Consumer Insight initiatives for manufacturers. Complex, branch logic surveys and “best in class” reporting and analytics functionality allow manufacturers to perform penetrating marketing research, without having to pay for extensive surveys or make big investments in business intelligence software that takes years to implement. Enprecis delivers an essential component of product innovation and strategy development unique to the industry. For more information contact Ashley Farrington, Director of Marketing at 425-890-0025 or visit us online at www.enprecis.com.

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SwiftKnowledge Technical Features for non technical users

Eden Prairie, MN — April 16, 2008

SwiftKnowledge, Inc. has proven to be the Business Intelligence Solution tool of choice for Performark, Inc. once again. Performark has recently been faced with rapidly evolving customer needs in a highly competitive industry. After an evaluation process, Performark made the decision to upgrade to SwiftKnowledge Version 8 primarily due to the dashboard changes and business focused presentation tool.

Performark is a Lead Management Industry expert. In such an aggressive and complex business, it is imperative that their customers get nothing less than the best in technology. The company requires their technology be flexible with a practical value to their customers that will enable their customers to use their services better. When it comes to business intelligence software, they not only need the best, they need to be able to use it quickly.

Mary Dedrick, the Chief Operating Officer of Performark states that although they are in the early stages of rolling out Version 8 to all their clients, one of their largest clients is already asking for additional implementations. She stated that the tool is “really a knowledge tool. It’s got tremendous value. It’s telling me what I need to think about and helps me focus on the decisions I need to make. The tool takes a business approach to dashboard development and presentation. It’s less about analytics and data mining and much more about interpretation and synthesis of that data so that it’s usable at the business and executive level.”

Dedrick credits the management team at SwiftKnowledge including Allie Gentry, the cofounder and Chief Technology Officer for the success. “Allie is one of the most creative people I’ve met, yet she is able to balance cutting edge technology with practicality in order to benefit Performark and our customers. When we first looked at business intelligence solutions, they all presented impressive platforms, but it was very apparent that the SwiftKnowledge Software had been built by someone who truly understands a business user’s needs and not just by a software company.”

In addition, Dedrick states that the implementation process utilized by SwiftKnowledge aligns perfectly to its own culture and delivery model, which believes in iterative adaptive changes. Gentry credits this alignment to their own mindset based upon the Agile Methodologies. Gentry states, “We know our customers need their data today in order to drive their business. In using the agile methodology and expanding that philosophy throughout our company, we are able to meet the real time needs of our customers.

Through a collaborative effort with our customers and working through an iterative process, our customers get the information they need, when they need it. Our installation takes only hours, with total deployment of information in a matter of weeks.”

About SwiftKnowledge, Inc.

SwiftKnowledge Inc., is a Minneapolis based business intelligence software and services company. They have revolutionized the business intelligence market with patented technology and an integrated, powerful, web based analytic solution designed specifically for non-technical end-users. This simple to use, yet sophisticated application allows immediate, secure and customized access to multiple data sources for analysis, reporting and performance management. The core application is on version 8.0 release with over 200 installations and an estimated 10,000 users on a global basis. In 2006, SwiftKnowledge, Inc.was recognized as one of the fastest growing company’s in the Midwest by the Minnesota Business Journal. For more information, call Shelly Basalla at 952-832.0166 or visit www.SwiftKnowledge.com

About Performark, Inc.

Performark, with headquarters in Minneapolis, MN, is a leading provider of B2B lead lifecycle management solutions focused on delivering consistent and qualified pipelines of sales-ready opportunities to their clients. Performark specializes in outsourced process and metric driven marketing execution. Their core service disciplines include marketing database services, inquiry management, lead generation, lead nurturing, lead qualification, and performance reporting. Performark’s clients include high growth start-ups to fortune 500 companies in a variety of industries leveraging both direct and channel based sales models. For more information please call 1.800.496.5980, or visit their website: www.performark.com

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Eden Prairie, MN — May 21, 2008

Fishback Financial has licensed the Banking Business Intelligence Solution from SwiftKnowledge, Inc and is reporting an astounding 90% of the solution being implemented without requiring any company-specific changes. This solution includes all back-end connectivity and infrastructure models built specifically to meet the high standards and unique data challenges facing companies in the banking industry.    

According to Ryan Schiller, the Information Services Analytics Manager for Fishback Financial, a multi-bank holding company located in Brookings, South Dakota, the company was all set to start building their own internal solution when they heard about the Banking Business Intelligence Suite options provided by SwiftKnowledge and the flexibility of their customer service. He states, “We needed a solution that was more flexible, more stable and had the ability to grow with us. We also needed a solution that would meet the needs of a multi-bank holding company. Our data needs can get quite complex and convoluted. Until we sat down with SwiftKnowledge and reviewed their banking solutions, we thought we had to build everything ourselves.”

Schiller goes on to state that “by utilizing the SwiftKnowledge models we saved ourselves close to a year in development and about half the out of pocket dollar cost that would have been incurred during that time. We were very pleased with the install process that took place with the Swiftknowledge staff onsite, and have continued to be pleased with the continued support of our installation.”

The Banking Business Intelligence Solution provided by SwiftKnowledge was built specifically to help community bankers better manage a broad range of areas including:

Loan, deposit and securities information
FDIC/Peer data
Core banking transactional systems
Risk ratings, delinquencies and credit analysis
Portfolio mix and analysis
In response to the unique needs as presented by Fishback Financial, Daniel Moloney, President of SwiftKnowledge said, “We are very committed to the community banker market and will work with each of our customers to match the right solution for their specific needs as they exist today and optimize their return on investment.”

Allie Gentry, Chief Technology Officer of SwiftKnowledge expands on the SwiftKnowledge implementation methodologies used by stating, “Our agile methodology and architecture allows us to componentize and deliver quickly and effectively and allow our customers to expand their solution as they evolve over time.”

About SwiftKnowledge, Inc.

SwiftKnowledge Inc., is a Minneapolis based business intelligence software and services company. They have revolutionized the Business Intelligence Market with patented technology and an integrated, powerful, web based analytic solution designed specifically for non-technical end-users. This simple to use, yet sophisticated application allows immediate, secure and customized access to multiple data sources for analysis, reporting and performance management. The core application is on version 8.0 release with over 200 installations and an estimated 10,000 users on a global basis.

For more information, call Dan Moloney at 952-516-7443 or visit www.SwiftKnowledge.com

About Fishback Financial

Fishback Financial Corporation is a $ 1.4 Billion bank holding company with 17 bank locations along the I-29 Corridor in Eastern South Dakota and Southwestern Minnesota. Their strategic focus is on the community their local banks serve. They believe in independent banking leadership that is contributing to vital, growing communities as a basis for local banking growth.

For more information, please visit http://bankeasy.com/fishbackfinancial/.

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SwiftKnowledge Cash Management for Banking
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SwiftKnowledge for Original Equipment Manufacturing (OEM) enables OEM partners to deliver a powerful, embedded, branded business intelligence (BI) solution to their customer base. This technology provides OEM partners with more top-line revenue, higher bottom-line profits and competitive differentiation while maintaining their brand. In fact, SwiftKnowledge OEM partners typically report tangible results regarding increased customer retention rates, profit margin and customer satisfaction.
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Eden Prairie, MN — October 30, 2007

In an interview with David Marks on October 11, 2007, SwiftKnowledge’s keen attention to details as well as their comprehensive and innovative technology was sighted as key factors in Anchor Banks decision to partner with SwiftKnowledge, Inc.

“SwiftKnowledge handled the complete installation and configuration of our banking intelligence suite,” said Marks. “Their depth of knowledge in Business Intelligence and their involvement in vertical industries also complimented us and made them a value added service.” Marks also complimented the professionalism, “super-intelligence” and dedication of the SwiftKnowledge team. “They’re a dedicated team who were willing to work as long as it takes to get the job done right. They were very focused on listening to us and getting a full understanding of what our needs were then made sure that their solution fulfilled those needs. That is what placed them above other Banking Intelligence Big Boys”

“For the past two years Anchor Bank has been heavily involved in performance measurement, we are always looking for areas of improvement and measuring what we’re doing right. Historically we’ve spent a substantial amount of time across the organization trying to produce reports out of various operational systems. When you have multiple users running multiple reports based on different assumptions, then the results can be varied or invalid based on how the analysis was done and what assumptions were made. We spent way too much time trying to build the data than actually using the data. SwiftKnowledge V8.0 solves those issues.”

Unlike its competitors, SwiftKnowledge V8.0 is a solution focused customized system that provides an in-depth diagnostic analysis and reporting tool, designed simply for bank personnel. The software takes advantage of the latest in both modern banking and internet technology. This robust system provides end users and management staff with effective tools to get their job done right, the first time, every time. The patented security and performance technology solution boasts multiple layers of architecture (e.g. data

layer, presentation layer) to allow banks to add or change data sources without rebuilding the entire solution.

SwiftKnowledge Inc. effectively introduced its comprehensive, layered and cutting edge approach to Banking Intelligence. This once again demonstrated the qualitative thinking that made SwiftKnowledge, Inc. pioneers in the industry.

About SwiftKnowledge, Inc.

Since 1999, SwiftKnowledge Inc., a Minneapolis based privately held business intelligence software company and services company, has brought to market a new approach to business intelligence – an integrated, powerful, web based reporting and analytic solution designed specifically for the non-technical end-user. This simple to use, yet sophisticated application allows immediate, secure and customized access to multiple data sources for analysis, reporting and performance management. The core application is on version 8.0 release with over 200 installations and an estimated 10,000 users on a global basis.

SwiftKnowledge’s growing clientèle and partnerships span multiple industries and applications including finance, publishing, manufacturing, database marketing and human resources.

In 2006, SwiftKnowledge, Inc. was recognized as one of the fastest growing company’s in the Midwest by the Minnesota Business Journal.

About Anchor Bancorp, Inc.

Anchor Bancorp, Inc. is a privately owned $ 1.2 billion Minneapolis-based, multi-bank holding company with 17 locations in the Twin Cities. Each bank within the group – Anchor Bank, N.A.; Anchor Bank Saint Paul, N.A.; Anchor Bank Heritage, N.A.; and Anchor Bank Farmington, N.A. – is independently chartered and operated in order to better meet the unique needs of the communities they serve.

For promotional information and media relations, contact Biz N Need at 1.888.639.1694

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